📊 Professional Summary
Data Analyst with 4+ years of hands-on experience at Amazon as a Senior Data Associate,
specializing in transforming complex datasets into actionable insights. Expert in
SQL, Python, Power BI, Tableau, and Excel for data cleaning, dashboard development,
automated reporting, and workflow optimization.
🛠️ Technical Skills
📊 Data Analysis & Databases
SQL Expert
Python (Pandas)
Excel Advanced
- SQL: MySQL, MS-SQL, Complex Joins, CTEs, Window Functions
- Python: Pandas, NumPy, Data Cleaning, EDA, Automation
- Excel: Pivot Tables, Power Query, Advanced Formulas, Macros
📈 Visualization & BI Tools
Power BI
Tableau
Reporting
- Power BI: DAX, Data Modeling, KPI Dashboards, Power Query
- Tableau: Interactive Dashboards, Data Storytelling, Visual Analytics
- Reporting: Automated Reports, Performance Metrics, Executive Summaries
💼 Professional Experience
Content Quality Analyst — BIGO Live (Dec 2024 – Dec 2025)
- Built performance dashboards using Power BI to monitor creator activity and engagement metrics
- Utilized SQL and Excel to identify patterns, detect violations, and analyze content trends
- Applied Python scripts for automating repetitive data-cleaning and validation tasks
Senior Data Associate — Amazon (Oct 2022 – Nov 2024)
- Managed large-scale datasets for AI/ML model training and validation
- Produced analytical reports using SQL and Pivot Tables to track accuracy and productivity metrics
- Led workflow optimization projects resulting in 15% improvement in data accuracy
- Provided data-driven insights and recommendations to support team leaders' decision-making
Data Associate — Amazon (Nov 2020 – Oct 2022)
- Labeled and audited 100,000+ datasets for quality assurance
- Improved data quality through structured reviews and Root Cause Analysis (RCA)
- Supported onboarding and training programs for new team members
🏆 Notable Achievements
🚀
Performance Improvement
Boosted team accuracy by 15% through systematic RCA and process optimization.
🏅
Leadership Recognition
Awarded Amazon "Above and Beyond" for developing underperforming team members.
📊
Metrics Management
Managed daily accuracy metrics for 60+ agents, providing actionable insights to leadership.
🤝
Cross-Team Collaboration
Led cross-functional collaboration ensuring SLA stability and workflow continuity.
📂 Projects Portfolio
🔧 SQL Data Projects
Data cleaning and exploration projects using advanced SQL techniques on real-world datasets.
📈 BI & Visualization Dashboards
Interactive Power BI and Tableau dashboards for business intelligence and performance tracking.
🎓 Education & Certifications
Education
Bachelor of Science in Civil Engineering
Yarmouk University (2017)
Certifications & Training
- Data Analyst Bootcamp — SQL, Excel, Power BI, Tableau, Python
- McKinsey Forward Program — Structured Problem Solving, Communication
Languages
- Arabic: Native
- English: Professional Proficiency (C1)
Strengths
Analytical Thinking • Problem Solving • Data Storytelling • Accuracy • Workflow Optimization
Download Complete Curriculum Vitae
For a detailed PDF version with complete work history and references: